Last Updated: February 03, 2026
CaffAura TCC (we, us, our) operates thecaffcompany.in (Site). We are committed to protecting your personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and IT Rules 2021.
1. Information We Collect
Personal Data You Provide: Name, email, phone, shipping/billing address, payment details (not stored by us), order history.
Automatically Collected: IP address, browser type, device info, pages visited, purchase timestamps via cookies/Google Analytics.
From Third Parties: Shipping address verification (delivery), fraud checks (payment).
We collect only necessary data (data minimization).
2. How We Use Your Data
- Process orders and payments.
- Ship via Shiprocket and send tracking.
- Communicate promotions/offers (with consent).
- Improve Site (analytics), prevent fraud.
- Legal compliance (taxes, disputes).
Processing basis: Consent, contract necessity, legitimate interests.
3. Sharing Your Data
- Service Providers: Razorpay (payments), India Post (shipping), Google (analytics)—all bound by data protection agreements.
- Legal: Courts, government (e.g., tax authorities), as required.
No selling or sharing for marketing without explicit consent.
4. Cookies & Tracking
- Essential cookies (cart, login).
- Analytics (Google Analytics).
- Marketing (Facebook Pixel, if used).
Manage via browser settings or opt-out links.
5. Data Storage & Security
Stored on secure Hostinger servers (India). Retention: Orders 7 years (taxes); marketing data until unsubscribe. Protected by SSL, firewalls. Breach notification within 72 hours if required.
6. Your Rights (DPDP Act)
As Data Principal:
- Access, correct, erase your data.
- Withdraw consent anytime (unsubscribe emails).
- Restrict processing, portability.
- Grievance: Email [email protected] within 30 days response.
No Significant Data Fiduciary obligations apply yet.
7. Children’s Privacy
Site for 18+. No data from children under 18 knowingly collected.
8. Changes to Policy
Updated here; continue using Site = acceptance. Major changes notified by email.
9. Contact Us
The Caff Company, Mumbai, Maharashtra, India.
Email: thecaffinity@gmail.com | Phone: +91 9326234103
DPO: [Your Name/Email]
This policy complies with DPDP Act notice/consent rules. (TCC: The Caff Company)
Effective Date: January 6, 2026